Front Desk receptionist / Salon coordinator (full time)
Grow with our brand! What we're looking for in our potential team member...
Excellent Customer Service— Support an environment that is passionate about customer service. Ensure that you and your team are executing booking procedures properly (training provided). Respond to customer complaints or inquires within 24 hours, documenting and reporting these incidents to our Front Desk Manager regularly and fluidly. Keep accurate and complete records of our clients through our booking system (Mindbody). Promote a feel-good, fun and positive environment for our customers and employees respectively.
Fun + Positive Character Qualities— Punctual, courteous and focused. Act professionally, ethically and always with integrity and objectivity. Use good judgment and lead by example. Take initiative and make things happen. Keep to your commitments and build high expectations for you and your staff members. Ultimately motivate and help others understand the importance of their jobs and quality-control factors.
Embody the POPULATION lifestyle and brand spirit:
We value people, build strong positive relationships and treat them all with respect. Always be approachable and an effective two-way communicator. In the absence of a manager, communicate all policy/procedure updates and important issues in a timely, clear and concise manner to the leadership team.
Able to perform the following duties including, but not limited to:
Scheduling Appointments (via phone calls, chat/text and emails)
Operate scheduling through our cloud-based software/interface (Mindbody)
Stocking and replenishing shelves, drawers, and showcases.
Cleaning lounge areas when assistants are busy.
Verbally communicate with clients and stylists in a clear manner.
Consistent and reliable attendance.
Count cash and balance registers and cash deposits.
Learn and operate our POS system (Mindbody) effectively and swiftly.
Proven track record of strong sales and customer service.
1-2 years secretary or administrative experience (preferred, but not required)
Flexibility regarding your schedule and work hours.
Great interpersonal skills in customer service—excellent communication social tact.
Ability to multi-task and manage a high volume of clientele.
Proficient computer skills are a must!
In-school or college degree preferred.
Please include your Instagram handle and be sure to peruse ours!
We look forward to hearing from you!
Inquire and apply to firstname.lastname@example.org
Job Types: Full-time, Part-time
Salary: $17.00 - $20.00 /hour DOE
Customer service: 1 year
Front Desk Reception: 1 year
Office Administration: 1 year (Preferred)
Management experience a plus!
Multiple locations (both Mission and NOPA locations)
Hours per week:
Sorting and sending mail
Answering and routing phone calls
This Job Is:
A good first job for new college grads
Cultivating careers and nurturing family…
Our approach to creating a great work environment is simple — we're all here to grow and develop, but we're also independent, creative professionals that care about the collective energy. We care for our outcomes and results as much as we care for our team. Whether you're in the early stages of your career (assistant/junior stylist) or perhaps well into your professional prime, by our own standards, we come to expect a lot from one and other as we grow together. For the right folks in this industry, we've become a real milestone and brand to be a part of. Driven by art, music and youth culture across the spectrum, POPULATION is a company where roots can take hold, and the nourishment is vital.
Apprenticeship Opportunities // Assistants // Education
Our apprenticeship program is effectively a one and a half to two-year tiered system, meant to develop young and earlier-stage stylist into POPULATION all-stars. We cultivate and shape our best through this system—with a solid intention to have them (willing) anchored here well beyond the education period. Our senior stylists teach every assistants to cut and color in the studio's tradition, and the basics are expanded upon in a creative sense, allowing every apprentice to mature with confidence.
Inquire and apply at email@example.com
Seasoned Stylists // New Territory // We Don't Rent Chairs
If you get what we do at POPULATION, then there's a common denominator that we can agree upon technically. But let's explore the beyond with new energy and refocused outlooks. Our team is comprised of creative stylists that are bounding along the standards of today, and seriously pushing into new territory whenever they can. If you're looking to move on and grow, it's worth having a conversation and sharing your work with us! By all means, start a chat via Instagram or email us directly...
Say hello and email us: firstname.lastname@example.org